Last Updated: January 18, 2026
Welcome to the website of Dr. Feliciano Serrano, M.D. ("we," "our," or "us"). By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
These Terms and Conditions govern your use of our website and the services we provide. If you do not agree to these terms, please do not use our website.
The information provided on this website is for general informational purposes only and should not be considered medical advice. The content on this site is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking treatment because of something you have read on this website.
If you think you may have a medical emergency, call your doctor, go to the emergency department, or call 911 immediately.
Dr. Serrano provides nephrology, vascular care, endovascular care, dialysis services, chronic wound care, and urgent care at home throughout Southern California. All medical services are subject to:
As a patient, you agree to:
We require at least 24 hours notice for appointment cancellations. Missed appointments or late cancellations may be subject to a cancellation fee. Repeated no-shows may result in discharge from the practice.
For home visits, please ensure someone is available at the scheduled time and that the address provided is accurate and accessible.
Payment is due at the time of service unless other arrangements have been made. We accept most major insurance plans, but it is your responsibility to verify coverage with your insurance provider before receiving services.
You are responsible for:
We are committed to protecting your privacy and complying with the Health Insurance Portability and Accountability Act (HIPAA). Your medical records and personal health information are kept confidential and secure.
For more information about how we collect, use, and protect your information, please refer to our Privacy Policy.
By using this website, you agree not to:
All content on this website, including text, images, logos, and graphics, is the property of Dr. Feliciano Serrano, M.D. and is protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our prior written consent.
To the fullest extent permitted by law, Dr. Feliciano Serrano, M.D. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website.
We make no warranties or representations about the accuracy or completeness of the website content. The website is provided "as is" without any warranties of any kind.
Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites. Visiting these links is at your own risk.
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in Los Angeles County, California.
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this website. Your continued use of the website after any changes constitutes acceptance of the new terms.
If you have any questions about these Terms and Conditions, please contact us: