Exclusive Membership Program

Concierge Medical Services

Personalized, Priority Medical Care

Without Waiting. Without Barriers.

Concierge medicine is a membership-based healthcare model designed for patients who value direct physician access, time, privacy, and continuity of care. Members receive highly personalized medical attention, same-day service, and 24/7 access—all through a simple annual membership.

Why Concierge Care?

This model allows the physician to limit patient volume and deliver a level of care that is not possible in traditional practices. Concierge medicine is ideal for individuals with chronic conditions, complex medical needs, or those who simply want a higher standard of care.

Immediate Access

Direct access to your physician when you need it

Same-Day Attention

Same-day medical attention when needed

No Waiting Rooms

No crowded waiting rooms or rushed visits

Relationship-Based Medicine

Proactive, personalized care built on trust

Seamless Coordination

Coordination across all care settings

What All Members Receive

Every concierge plan includes:

  • 24/7 direct access by phone or secure communication
  • Same-day medical evaluation when clinically appropriate
  • No appointment requirements for clinic visits
  • Extended, unhurried visits
  • Personalized medical management
  • Coordination with specialists and hospitals
  • Priority follow-up and continuity of care

All concierge services are provided on a cash-pay basis and are separate from insurance-based care.

Membership Plans

Choose the level of care that fits your needs

Essential Concierge

$7,500

per year

Designed for patients seeking direct access and priority care.

  • 24/7 direct physician access
  • Same-day or next-day clinic visits
  • No appointment scheduling required
  • Personalized care coordination
  • Preventive and chronic condition management
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POPULAR

Advanced Concierge

$12,000

per year

For patients requiring closer monitoring or additional flexibility.

Everything in Essential, plus:

  • Up to 5 house calls per year
  • Extended visit times
  • Enhanced medical oversight
  • Rapid response for emerging concerns
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Premier Concierge

$20,000

per year

The highest level of personalized medical care.

Everything in Advanced, plus:

  • Up to 20 house calls per year
  • Unlimited clinic visits with priority access
  • Same-day in-home or office evaluations
  • Comprehensive long-term care planning
  • Priority response for urgent medical needs
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Concierge Plan Comparison

Compare features across all membership levels

Feature
Essential
$7,500/yr
Advanced
$12,000/yr
Premier
$20,000/yr
24/7 Direct Access
Same-Day Care
No Appointment Required
House Calls Up to 5 Up to 20
Extended Visits
Unlimited Priority Clinic Visits

House Calls

House visits provide medical care in the comfort and privacy of your home. House calls are included according to the selected membership plan.

Ideal for patients with:

Mobility limitations
Complex conditions
Time-sensitive evaluations
In-home care preference

Medical Care at Your Doorstep

For patients who require or prefer care in their home environment, our house call services bring Dr. Serrano's expertise directly to you.

5

Advanced Plan

Up to 5 house calls per year

20

Premier Plan

Up to 20 house calls per year

Frequently Asked Questions

Common questions about concierge medicine

Important Disclosures

  • Concierge membership fees do not cover hospitalizations, emergency room visits, specialist fees, imaging, laboratory testing, or procedures performed outside the concierge program.
  • Memberships are annual and non-transferable.
  • Services are provided based on medical appropriateness and physician discretion.

Begin Your Concierge Journey

Concierge membership is offered on a limited basis to maintain the highest level of care. Contact the office to inquire about availability and enrollment.

24/7
Direct Access
Same Day
Medical Attention
Limited
Membership Available