FAQ - Dr. Feliciano Serrano Kidney & Vascular Specialist Access Center

General Questions

Dr. Serrano is a Harvard-trained, board-certified physician with ACGME certification specializing in nephrology, vascular care, endovascular procedures, and advanced wound care. With over 20 years of clinical excellence, Dr. Serrano provides expert medical care through home visits and concierge medicine throughout Southern California.

We offer comprehensive medical services including nephrology, vascular care, endovascular care, dialysis access management, chronic wound care, dialysis home service, urgent care at home, and concierge medicine. Dr. Serrano specializes in treating complex conditions including fistula and graft care, diabetic foot ulcers, varicose veins, and providing dialysis support.

We serve all of Southern California including Los Angeles County, Orange County, Riverside County, San Bernardino County, Ventura County, San Diego County, Kern County, Santa Barbara County, and the San Fernando Valley. If you're unsure whether we serve your area, please call us at (323) 585-6900.

We offer flexible scheduling for home visits and appointments. Contact us at (323) 585-6900 to schedule your appointment at a time that works best for you. For urgent care needs, we strive to provide same-day or next-day home visits when available.

Home Visits & Urgent Care

When you need urgent medical care, simply call us at (323) 585-6900. Dr. Serrano will come directly to your home with necessary medical equipment to diagnose and treat your condition. This eliminates long ER waits and provides personalized 1-on-1 physician care in the comfort of your home.

We can treat many conditions at home including flu and cold symptoms, respiratory issues, fever and infections, chronic condition management, UTI treatment, and diagnostic evaluations. We also provide specialized care for dialysis patients, wound care, and vascular conditions.

For urgent care needs, we strive to provide same-day or next-day home visits when available. For routine appointments and follow-ups, we work with your schedule to find a convenient time. Call (323) 585-6900 to schedule.

Have your insurance information, current medications list, and any relevant medical records ready. Prepare a clean, comfortable area where Dr. Serrano can conduct the examination. If you have specific symptoms, make note of when they started and any changes you've noticed.

Call 911 or go to the ER immediately for life-threatening emergencies such as chest pain, difficulty breathing, severe bleeding, stroke symptoms, loss of consciousness, or severe trauma. For other urgent but non-life-threatening conditions, we can provide expert care at home.

Insurance & Payments

Yes, we accept most major insurance plans including Medicare and Medicaid. Please contact us at (323) 585-6900 with your insurance information to verify coverage before your appointment.

We offer competitive self-pay rates for patients without insurance. Contact us to discuss pricing and payment options. We believe everyone deserves access to quality medical care.

We accept cash, checks, and all major credit cards. Payment is typically due at the time of service unless prior arrangements have been made with our office.

Concierge medicine provides you with enhanced, personalized healthcare including 24/7 access to Dr. Serrano, same-day appointments, extended visit times, and comprehensive preventive care. Contact us at (323) 585-6900 to learn about our concierge membership options and pricing.

Specialized Services

Our dialysis home service provides comprehensive support for dialysis patients in the comfort of their homes. Dr. Serrano, a Harvard-trained nephrologist, offers expert monitoring, dialysis access care, fistula and graft management, catheter care, and ongoing support for patients on peritoneal or hemodialysis.

We specialize in advanced wound care including diabetic foot ulcers, venous leg ulcers, pressure ulcers (bed sores), surgical wounds, and non-healing wounds. Dr. Serrano uses evidence-based treatments and advanced techniques to promote healing and prevent complications.

We treat a wide range of vascular conditions including varicose veins, peripheral artery disease, deep vein thrombosis, chronic venous insufficiency, and vascular access complications. Dr. Serrano performs both diagnostic evaluations and minimally invasive endovascular procedures.

Endovascular care involves minimally invasive procedures performed inside blood vessels using catheter-based techniques. These procedures include angioplasty, stenting, thrombectomy, and vascular access interventions. They typically require only small incisions and offer faster recovery times compared to traditional surgery.

Yes, as a board-certified nephrologist, Dr. Serrano specializes in kidney disease management including chronic kidney disease, acute kidney injury, hypertension related to kidney disease, electrolyte disorders, and preparation for dialysis or kidney transplant.

Appointments & Scheduling

Call us at (323) 585-6900 or use our online contact form to schedule an appointment. Our staff will work with you to find a convenient time for your home visit or office appointment.

While some insurance plans require a referral for specialist visits, many do not. Check with your insurance provider to understand your specific requirements. We can assist with obtaining necessary referrals if needed.

For urgent medical needs, we strive to provide same-day home visits when available. Call us as early as possible at (323) 585-6900 to request a same-day appointment.

Please call us at (323) 585-6900 as soon as possible if you need to cancel or reschedule your appointment. We ask for at least 24 hours notice when possible to allow other patients to use that appointment slot.

Yes, we offer telemedicine consultations for appropriate conditions and follow-up appointments. Contact us to discuss whether a virtual visit is suitable for your needs.

COVID-19 & Safety

We follow strict infection control protocols including hand hygiene, use of personal protective equipment (PPE) when appropriate, and sanitization of all equipment. Dr. Serrano stays current with CDC guidelines and adjusts protocols as needed to ensure patient and staff safety.

Call us at (323) 585-6900 to discuss your symptoms. We can provide guidance, arrange for testing if needed, and schedule a home visit with appropriate precautions. Home visits are often safer than going to a clinic when you're experiencing respiratory symptoms.

Yes, home visits can be especially beneficial for immunocompromised patients as they avoid exposure to other sick patients in waiting rooms. We take extra precautions for high-risk patients and can discuss specific safety measures when scheduling your appointment.

Still Have Questions?

We're here to help! Contact us today to speak with our staff and learn more about how Dr. Serrano can provide exceptional medical care for you and your family.

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Quick Response

Same-day appointments available

Expert Care

Harvard-trained physician

Convenience

We come to you

Frequently Asked Questions