Concierge Medicine: Premium Healthcare with 24/7 Access
Dr. Feliciano Serrano
Physician
Concierge medicine represents a fundamental shift in healthcare delivery—prioritizing personalized attention, accessibility, and comprehensive care over volume-driven traditional practice. For patients seeking exceptional medical care with direct physician access, concierge medicine offers an unparalleled healthcare experience.
What Is Concierge Medicine?
Concierge medicine, also called retainer-based or membership medicine, is a healthcare model where patients pay an annual or monthly fee for enhanced medical services and direct access to their physician. This model allows doctors to limit their patient panel, providing more time and attention to each individual.
Key Benefits of Concierge Medicine
24/7 Direct Access to Dr. Serrano
Call or text your physician directly anytime—nights, weekends, holidays. No more navigating phone trees or speaking with covering doctors who don't know your history.
House Calls When Needed
Comprehensive medical care in the comfort of your home. Perfect for acute illnesses, chronic condition management, or when travel is difficult.
Unhurried Appointments
Appointments last as long as needed—typically 30-60 minutes vs. 10-15 in traditional practices. Time to discuss all concerns thoroughly.
Services Included in Concierge Membership
- Comprehensive Annual Physical: Thorough exam with preventive care planning
- Unlimited Office & Home Visits: No per-visit fees within membership
- Chronic Disease Management: Ongoing care for diabetes, hypertension, heart disease, etc.
- Care Coordination: Specialist referrals, hospital follow-up, medical record management
- Same-Day Urgent Care: Immediate attention for acute illnesses or injuries
- Prescription Management: Convenient refills and medication counseling
- Email & Text Communication: Direct messaging with your physician
Who Benefits Most from Concierge Medicine?
Busy Professionals
Executives and professionals who value time and need flexible scheduling around demanding careers.
Complex Medical Conditions
Patients with multiple chronic conditions requiring coordinated, comprehensive management.
Travel Frequently
24/7 access means you always have your doctor available, no matter where you are.
Value Relationships
Those who want a long-term relationship with a physician who truly knows them and their health history.
How Concierge Medicine Works
Initial Consultation
Meet with Dr. Serrano to discuss your health history, goals, and determine if concierge medicine is right for you.
Choose Your Membership
Select the membership tier that best fits your healthcare needs—Essential, Advanced, or Premier.
Comprehensive Intake
Detailed health assessment, full physical exam, baseline lab work, and personalized health plan development.
Ongoing Care
Enjoy unlimited access to Dr. Serrano for all your healthcare needs—office visits, house calls, phone consultations, and more.
Insurance & Medicare
Concierge fees cover enhanced access and services. You maintain your regular insurance or Medicare for labs, hospitalizations, specialists, and procedures. The membership fee is NOT insurance—it's for premium access and concierge services.
Investment in Your Health
Concierge medicine fees typically range from $1,500 to $20,000+ annually depending on services included. While it represents an investment, consider the value:
- Save time and money on unnecessary ER visits
- Better health outcomes through preventive care and early intervention
- Peace of mind knowing expert care is always available
- Time saved equals money for busy professionals
Experience Premium Healthcare
Discover the difference concierge medicine makes. Schedule a consultation with Dr. Serrano to learn about membership options throughout Southern California.
About Dr. Feliciano Serrano
Dr. Serrano offers exclusive concierge medicine services throughout Southern California, providing personalized, accessible healthcare with 24/7 direct physician access.
Read Full Biography